Guitar Chimp
Trusted Dealer for 14 yearsSalt Lake City, UT
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Jerald Hines
801-317-9013
Call or text anytime.
Payment
For customers in the United States we accept Mastercard, Visa, Discover, and American Express cards for payment, as well as bank wire transfers and Paypal.
Shipping
ALL OF OUR ITEMS SHIP WORLDWIDE. We ship Fedex Mon, Wed, and Fri. We take the utmost care when packing our guitars and basses to assure that they arrive safely. We detune all guitars so that there is no tension on the neck, then the guitar is packed inside the case so that it does not move during shipment. After the guitar is safely packaged inside the case we wrap the case with several layers of half-inch tall bubble wrap. After the guitar is wrapped it is placed into one of our custom-made double-walled cardboard boxes of the appropriate size. We then use packing peanuts or packing paper to fill any negative space in the box so that the guitar is secured with several inches of padding and does not move around. This way, even if the guitar is mishandled during shipment, it will arrive safe and sound.
Returns
If you feel that we have misrepresented anything, please contact us within 48 hours, and ship the guitar back to us. After we receive the guitar and it is in the same condition as when it was sold, we will give you a full refund minus the shipping charges.