Payment
Payment can be made by Paypal, Check, Money Order,
All checks and money orders are to be made payable to Charles Dellavalle and not Gothic City Guitars. Any checks made out to Gothic City Guitars will be returned.
Shipping
We ship by Fed Ex (Domestic & International), UPS (Domestic Only) or USPS (size permitting). Your choice.
Returns
Buyer has 24 hour approval on the instrument from the time he/she receives it (This does not include Amplifier, International Sales or instruments purchased directly from Gothic City Guitars premises). No returns on International Sales.
Buyer may return an instrument for any reason immediately following the 24 hour approval period and
must contact GCG immediately for Return Authorization. Instruments must be returned no later than 7 business days after the 24 hour approval period and from the time Return Authorization is issued.
Buyer is responsible for all shipping and Insurance Costs.
Full refund will be given after Instrument is returned and
inspected. Refund will be returned in the same method that
the buyer paid for the instrument.
In addition to all Shipping costs, there is a 20% restocking fee for any shipments that buyer refused or is returned undeliverable by UPS/Fed Ex or any other Carrier used.
PLEASE NOTE: All Amplifier sales are Final and cannot be returned. All International sales are Final with no Approval period due to the high shipping costs and duties involved. No Exceptions. All Instruments must be paid In Full. We do not offer layaways.
