Payment
To HOLD any item for up to 30 days, we require a 25% deposit, refundable as non-transferable online store credit ONLY.
There Will Be NO Refunds on Items Held For Over 24 Hrs.
All Guitars come with a '24' Hour Approval Period from the time they are delivered.
All Amps, Effects and Keyboards sales are Final.
All Amplifier Purchases made by credit card must have the same shipping and billing address.
Shipping
Orders will ship only after payment is received in FULL.
For guitars and basses, we offer Allied Express and Startrack shipping anywhere in Australia for a flat rate of $155 aud.
No 'Overseas Shipping*' except to New Zealand ( Or by arrangement ) same conditions as above but at flat rate of $650 aud. * Or by arrangement only.
Amplifiers and Keyboards we do not ship in general.
What we suggest is that you contact Pack & Send packing services directly and deal with them.
We will deliver to Pack & Send for you at no cost.
For Amplifiers and Keyboard all sales are final and any difficulties that you may encounter with shipping shall be between you and your assigned shipper not Rics Vintage Guitars.
Orders placed during Monday to Fridays shall in general be packed within 48 hr's and shipping shall take place when either shipper picks up. These details are beyond our control and lye directly with the shipper as does shipping times.
All questions please contact us directly on +61 408923114 or email us at ric@ricsvintageguitars.com
Returns
SHIPPED ITEMS
Any Guitar Returns must be authorised by the store.
Guitars returned within the 24-hour approval period are refunded in full, MINUS shipping charges.
Shipping fee's are Non-Refundable
Instrument must be returned in same condition as shipped.
Amplifiers and Effects are Non-Returnable and Non-Refundable.
Buyer is responsible for the instrument during approval period.
Shipping and related expenses are Non-Refundable.
Buyer pays for prompt return shipping.
Item must be shipped back via a service comparable with which it was delivered, immediately upon return authorisation.
NON-SHIPPED ITEMS
ie: Items delivered personally by Ric or any staff of 'RVG'* in the Perth metro area.
Where you, the purchaser have had the opportunity to inspect the item and have personally deemed that it meets all your needs and requirements before purchasing said item, these items are NOT covered by the 24 hour Return and or Refund policy of the store, as such all sales are final.
*Rics Vintage Guitars
