Payment
Cash, Money order, Bank check,Bank wire.
Credit Card arrangements
Personal Checks must clear, unless we know you.
Bank Wires -- Call for instructions
Shipping
We ship UPS and Fedex for ground service and air.
DB Schenker is very good for foreign shipments, as they are less expensive. They will also let you pick up your instrument at the airport if you want to save some money.
We've been packing guitars for 30 years, and find that most damage is due to poor packing. We know how to pack. We fully insure all shipments and we will take care of any claim that might arise. We guarantee that you won't have to fight with a shipping company if any damage occurs. We do that. Even though you have the guitar in your possession and have paid for it, we assume all responsibility.
Returns
You may inspect the instrument for 24 hours and return it if you don't want to keep it without explanation. If you need another day or two, simply call us and request more time, and we will work with you.
We make agreements with you, and we keep them!
Satisfaction Guaranteed.
NO RETURNS ON NEW AMPLIFIERS OR SPECIAL ORDERS
