Payment
Money Orders, Bank Cashiers Checks, and Wire Transfers are favored, Paypal is also possible. CASH works too! NO MORE CREDIT CARDS (sorry) again, We NO LONGER TAKE CREDIT CARDS. -- WE ARE NOT THE TYPE OF "SALES-PEOPLE" you're probably accustomed to (and irritated by). We "shoot straight", LOVE what we do, and we LOVE and what we have to offer. We WANT you to be happy! We WANT you to come back! All prices are firm unless we say otherwise (if you must, ask, just NO WHINING). INTERNATIONAL-- we prefer to process through bank transfer, or sometimes Paypal, but cards are sometimes possible. You may ask for a 24 hold if need be (deposit sometimes required).
Shipping
Call or e-mail for availability. Shipping and Insurance are paid by customer, unless other arrangements are made in advance. Some international shipments can be less costly using USPS rather than UPS or FedEx.
Returns
24 hr approval on non-new guitars, unless it is a lay-away / hold, OR trades / price modifications are involved. Returns paid by credit card are sometimes subject to a 3% restocking fee. Negotiating on this is possible. The latter applies to domestic shipping ONLY. NEW Guitars, all Amps, pedals, etc. have no approval period unless agreed upon in advance. Items are shipped as soon as humanly possible, but may be subject to delays caused by check and/or online payment delays. Instruments returned must be received in the SAME condition as received by purchaser, and contact MUST be made within 24 hours. Also, the return shipping process MUST begin within a total of 48 hours of contacting us. We have nearly NO returns; we are VERY honest and thorough! Item must be shipped back the SAME way it was shipped out in SAME carton and packing material and FULLY insured. Upon our examination; your refund will be sent or processed.
