Payment
We accept Cash, Visa, Mastercard, American Express, money order, and personal check (items sent after check clears). Please be advised, all credit card orders are subject to a 3% re-stocking fee. Cash, check or money order is exempt from this fee.
Shipping
We use UPS ground for shipping. We can work out overnight shipping on a case by case basis. Buyer pays all shipping charges.
Returns
All Sales Final. The only exception is internet sales. Please make sure you get an in-hand description for guitars purchased via the internet. 24 hour approval period on internet sales. After 24 hours, no returns. Buyer assumes all shipping charges.
If we agree to a return, as in an internet sale, instruments must be returned in the condition they were sent. Shipping costs will be deducted from the return, and buyer will assume these costs. If we accept a return there will also be a 5% re-stocking fee. All merchandise sold is in used - as is condition. All sales final. If there is an exception made on any return over 24 hours, there will be a 15% re-stocking fee to the customer. No returns whatsoever on guitar parts.
